M2E Pro provides automatic order synchronization. Yet, there are cases when you may need to update some order details or import your sales into M2E Pro manually.
Sometimes order data cannot be automatically imported due to the limitations on your Channel account or temporary technical issues on the Channel APIs side. If you find that some of your Channel orders are missing or have irrelevant status/details in M2E Pro Sales grid, you can try to import them manually.
Also, manual order import can be useful if you’ve just added your Channel account to M2E Pro and want to upload your latest sales into the Module.
If the cases above are yours, do as follows:
- Navigate eBay/Amazon/Walmart > Sales and click Order Reimport.
- In the opened pop-up, select the time frame to be processed.
- Confirm the action by clicking Reimport.