eBay troubleshooting

To list in 2 categories, please specify 2 different categories

The error may appear if you trying to use one category for both Primary and Secondary category options.

#ebay category
Your listing cannot contain javascript (".cookie", "cookie(", "replace(", IFRAME, META, or includes), cookies or base "href"

eBay does not permit to use JavaScript and some types of HTML.

#javascript #item description
Email address cannot be used for PayPal payments at this time

The error occurs if there is an issue with your PayPal account.

#paypal #payment
You will be unable to complete this request until payment is made or a credit card is put on file for automatic monthly billing

You need to pay the overdue fees on your eBay account and/or provide credit card details to eBay for continuous payment authority

#ebay fees
For security reasons, please log in again.

You need to grant M2E Pro access to your eBay account to maintain the inventory and order synchronization with eBay marketplace.

#ebay account #authorization token #new token
Third-party authorization has been revoked by the user via site preferences settings in My eBay. The user must complete the Auth & Auth sign-in process again

You need to grant M2E Pro access to your eBay account to maintain the inventory and order synchronization with eBay marketplace.

#ebay account #authorization token #new token
The token of eBay account is no longer valid. Please edit your eBay account and get a new token

You need to grant M2E Pro access to your eBay account to maintain the inventory and order synchronization with eBay marketplace

#ebay account #new token
Variation is required for a listing that previously had variations

The error occurs when your variational Item gets Out of stock.

#out of stock #variational item
The category selected is not a leaf category" and "The category is not valid, select another category

The error may arise after eBay makes category changes

#ebay category #leaf-level category #invaild category
Variation cannot be deleted during restricted revise

The error may occur if you try to delete a variation that has sales on it.


Variation Specifics provided does not match with the variation Specifics of the variations on the item

The error may arise if the variational data of your Magento Product differs from the corresponding eBay Item. 

#variational data
The authorization token is hard expired. A user needs to generate a new token for this application

The error may arise, for example, if your credentials for eBay account were changed, and the linkage between M2E Pro and your eBay account was lost.

#ebay account #authorization token #new token
This item cannot be accessed because the listing has been deleted, is a Half.com listing, or you are not the seller

The error may occur during a 3rd party Item relist if the corresponding eBay Item was deleted. 

#3rd party item relist
The duration "-1" day(s) is not available for this listing type, or invalid for category

The error occurs for the items which were listed with another listing duration than Good Til' Canceled initially.


You’ve exceeded the number of items and dollar amount you can list...

Most probably, your eBay account has reached monthly selling limits.


The item cannot be listed or modified. The title or description may contain improper words, or the listing or seller may be in violation of eBay policy

This is a generic eBay error caused by either a violation of eBay policy or a restriction on your eBay account.


Duration, Private Listing field(s) were ignored because eBay doesn't allow Revise the Item if it has sales, bids for Auction Type or less than 12 hours remain before the Item end

You can get this warning because of eBay restrictions on revising an Item’s Duration.


Input data for tag <value> is invalid or missing

Most probably, you use a Custom Attribute to specify a Shipping Service Cost in your Shipping...


Listing is missing required item specific(s)

You set the Item Specific from attribute, but anyway you got error “Listing is missing required...


There is no associated product found for configurable product

You get this error because the eBay item is mapped to magento configurable product, but there's...


Please specify your return policy details

The eBay returns error: "Please specify your return policy details. Business sellers are obliged...


Duplicate Variation Specifics trait value in the Variation Specifics Set container

Please read the article to resolve the issue of duplicated variation options.


Please specify the product's option(s)

This message means, that there’s no information about options, which is required to create...


Missing name in the variation specifics or variation specifics set

This error appears on revise or relist when the label for variation is different from the...


eBay created request which cannot be read

The error: “eBay created request which cannot be read” appears when in the description policy or...


No rate table has been created. Please create the rate table

Please check the Shipping Policy – most probably you have set Use eBay Shipping Rate Table to...


Condition is required for this category

Two reasons may cause this error:


1. Condition is required for this category error for eBay Item

2. Incorrect attribute value.


Option value "{some text}" is too long. Maximum length is 50

This error occurs due to eBay restrictions concerning multinational options. The length of...


Before you can list this item we need some additional information to create a seller's account

Please contact eBay support and ask to check your account and instructions what you should...


This item can't be accessed because the listing has been deleted, or you're not the seller

This error normally appears if you try to relist/revise item which had been stopped more than 60...


The tags [label] is/are disabled as Variant

The eBay errors messages are very confusing. In other words, this eBay error message: "The tags...


The product will be listed as a simple product as it has limitation for multi-variation items

There is a limitation on eBay for multi-variation listings


The UPC field is missing. Please add UPC to the listing and try again

This error means that the required value for UPC was not specified for Products you wanted to list/revise/relist.


Duplicated Custom Variation Label" / "Variation cannot be deleted during restricted revise

This error occurs in case you (or any extension) change a Label of the Variation.