eBay troubleshooting

The item specific {Some Specific} is missing. Add {Some Specific} to this listing

If you get the error message “The item specific {Some Specific} is missing. Add {Some Specific} to this listing, enter a valid value, and then try again", you’ve missed one of the updates and there are some unset required Item Specifics in most of your items

Duplicate Variation Specifics trait value in the Variation Specifics Set container

Learn how to resolve the issue of duplicated variation options.

#variational option #variational product
Return policy is not supported for this category and A return policy must be specified

Read why the Return Policy errors occur on eBay.

This product belongs to a different category, so the category has been changed

It happens when the product details that you include in your listing do not comply with the Primary category that you set.

#category #description
To list in 2 categories, please specify 2 different categories

The error may appear if you trying to use one category for both Primary and Secondary category options.

Your listing cannot contain javascript (".cookie", "cookie(", "replace(", IFRAME, META, or includes), cookies or base "href"

eBay does not permit to use JavaScript and some types of HTML.

#description #javascript #html
Email address cannot be used for PayPal payments at this time

The error occurs if there is an issue with your PayPal account.

#payment #paypal
You will be unable to complete this request until payment is made or a credit card is put on file for automatic monthly billing

You need to pay the overdue fees on your eBay account and/or provide credit card details to eBay for continuous payment authority.

#listing fee #selling
For security reasons, please log in again.

You need to grant M2E Pro access to your eBay account to maintain the inventory and order synchronization with eBay marketplace.

#account #authorization
Third-party authorization has been revoked by the user via site preferences settings in My eBay. The user must complete the Auth & Auth sign-in process again

You need to grant M2E Pro access to your eBay account to maintain the inventory and order synchronization with eBay marketplace.

#account #authorization
The token of eBay account is no longer valid. Please edit your eBay account and get a new token

You need to grant M2E Pro access to your eBay account to maintain the inventory and order synchronization with eBay marketplace

#account #authorization
Variation is required for a listing that previously had variations

The error occurs when your variational Item gets Out of stock.

#out of stock #quantity #selling #variational product #revise #synchronization
The category selected is not a leaf category" and "The category is not valid, select another category

The error may arise after eBay makes category changes

Variation cannot be deleted during restricted revise

The error may occur if you try to delete a variation that has sales on it.

#child product #revise #synchronization #variational product
Variation Specifics provided does not match with the variation Specifics of the variations on the item

The error may arise if the variational data of your Magento Product differs from the corresponding eBay Item. 

#child product #revise #synchronization #variational option #variational product
The authorization token is hard expired. A user needs to generate a new token for this application

The error may arise, for example, if your credentials for eBay account were changed, and the linkage between M2E Pro and your eBay account was lost.

#account #authorization
This item cannot be accessed because the listing has been deleted, is a Half.com listing, or you are not the seller

The error may occur during an Unmanaged Item relist if the corresponding eBay Item was deleted. 

#relist #synchronization #3rd party item
The duration "-1" day(s) is not available for this listing type, or invalid for category

The error occurs for the items which were listed with another listing duration than Good Til' Canceled initially.

#gtc #selling #duration
You’ve exceeded the number of items and dollar amount you can list

Most probably, your eBay account has reached monthly selling limits.

#selling #selling limit
The item cannot be listed or modified. The title or description may contain improper words, or the listing or seller may be in violation of eBay policy

This is a generic eBay error caused by either a violation of eBay policy or a restriction on your eBay account.

#description #list #revise #synchronization
Duration, Private Listing field(s) were ignored because eBay doesn't allow Revise the Item if it has sales, bids for Auction Type or less than 12 hours remain before the Item end

You can get this warning because of eBay restrictions on revising an Item’s Duration.

#duration #fixed-price #revise #selling #synchronization #auction
Input data for tag <value> is invalid or missing

Most probably, you use a Custom Attribute to specify a Shipping Service Cost in your Shipping.

#product attribute #shipping #shipping cost
There is no associated product found for Configurable Product

You get this error because the eBay item is linked to the Magento Configurable Product, but there's...

#order #variational option #variational product
Please specify your return policy details

The eBay returns error: "Please specify your return policy details. Business sellers are obliged...

Please specify the product's option(s)

This message means, that there’s no information about options, which is required to create a Magento order.

#order #selling #variational option #variational product #ignore variations
Missing name in the variation specifics or variation specifics set

This error appears on revise or relist when the label for variation is different from the one you used before.

#relist #revise #synchronization #variational option #variational product
eBay created request which cannot be read

Read why the error “eBay created request which cannot be read” can appear.

#api #synchronization
No rate table has been created. Please create the rate table

Please check the Shipping Policy – most probably you have enabled Use eBay Shipping Rate Table.

#shipping #rate table
Condition is required for this category

Two reasons may cause this error:

1. Condition is required for this category error for eBay Item

2. Incorrect attribute value.

#category #condition #description #list #synchronization
Option value "{some text}" is too long. Maximum length is 50

This error occurs due to eBay restrictions concerning multinational options. 

#variational option #variational product
Before you can list this item we need some additional information to create a seller's account

Please contact eBay support and ask to check your account and instructions what you should...

#account #list #synchronization
This item can't be accessed because the listing has been deleted, or you're not the seller

This error normally appears if you try to relist/revise item which had been stopped more than 60...

#channel item #inactive status #relist #revise #synchronization
The tags [label] is/are disabled as Variant

Read how to resolve eBay error "The tags … is/are disabled as Variant".

#list #synchronization #variational option #variational product
The product will be listed as a simple product as it has limitation for multi-variation items

There is a limitation on eBay for multi-variation listings.

#list #synchronization #variational product #individual product
The UPC field is missing. Please add UPC to the listing and try again

This error means that the required value for UPC was not specified for Products you wanted to list/revise/relist.

#list #product id #relist #revise #synchronization #upc/ean
Duplicated Custom Variation Label" / "Variation cannot be deleted during restricted revise

This error occurs in case you (or any extension) change a Label of the Variation.

#revise #synchronization #variational option #variational product