Magento Order # was not canceled. Reason: Cancel is not allowed for Orders with Invoiced Items

To resolve the issue, consider the following points:

If your order is already paid, it can only be refunded.

Order cancellation/refund made directly on the Channel does not affect Magento order. Yet, M2E Pro updates your Channel order to the relevant status under Amazon > Sales > Orders

- To cancel/refund Magento Order, you need to create Credit Memo in your Magento. M2E Pro will submit the information from the Credit Memo to Amazon and sync the order status accordingly.


#order #cancellation